Privacy Policy

MovePartnerPro respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use MovePartnerPro's websites, software, portals, tools, and related services.

1. Information We Collect

We may collect information you provide directly, including:

• name
• email address
• phone number
• company name
• business information
• referral partner information
• referral details
• client/referral contact details
• billing information
• support messages
• logos, colors, and branding settings
• account login and profile information

We may also collect technical information such as:

• IP address
• browser type
• device information
• pages visited
• timestamps
• usage activity
• error logs
• authentication and security events

2. Billing Information

Payments are processed by third-party payment providers. MovePartnerPro does not store full payment card numbers.

We may store billing-related information such as subscription status, customer IDs, payment status, trial dates, invoices, and billing email addresses.

3. How We Use Information

• provide and operate MovePartnerPro
• create and manage accounts
• process trial and subscription billing
• send account, referral, billing, and notification emails
• support referral partner programs
• display company branding and portal settings
• track referral activity and payout status
• provide customer support
• improve product performance and security
• prevent fraud, abuse, and unauthorized access
• comply with legal and operational requirements

4. Referral and Partner Data

Moving companies may collect referral partner information and referral details through MovePartnerPro. This may include information about realtors, leasing agents, property managers, storage facilities, customers, prospects, and moving leads.

Moving companies are responsible for ensuring they have permission to collect, enter, and use the information they submit to MovePartnerPro.

5. Emails and Notifications

MovePartnerPro may send transactional emails, including account verification, password reset, partner invitations, referral confirmations, status updates, payout notifications, billing notices, and administrative alerts.

Users may be able to unsubscribe from certain non-essential emails. Some transactional or account-related emails may still be sent when necessary to provide the service.

6. How We Share Information

We may share information with service providers that help us operate MovePartnerPro, such as:

• hosting providers
• database providers
• email providers
• payment processors
• analytics providers
• security and monitoring providers
• customer support tools

We do not sell personal information to advertisers.

We may also disclose information if required by law, to protect rights and safety, to investigate fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as needed to provide the service, operate the business, comply with legal obligations, resolve disputes, prevent fraud, maintain backups, and enforce agreements.

If an account is canceled, we may retain account, referral, billing, and operational data for a reasonable period unless deletion is requested, subject to legal, billing, fraud-prevention, backup, security, and operational requirements.

9. Data Access, Export, and Deletion Requests

Customers may request access to, export of, or deletion of their data by contacting: support@movepartnerpro.com

We may need to verify your identity before completing a request. Some information may be retained where required for legal, billing, security, fraud-prevention, backup, or legitimate business reasons.

10. Cookies and Tracking

MovePartnerPro may use cookies, local storage, and similar technologies for authentication, security, preferences, analytics, and product functionality.

11. International Use

MovePartnerPro may be used by businesses in different locations if the platform works for their needs. If you access the service from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.

12. Children's Privacy

MovePartnerPro is intended for business use and is not intended for children under 13. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

14. Contact

Questions about this Privacy Policy can be sent to: support@movepartnerpro.com